VIP Program Info



What is the VIP Program?

VIP is a built in benefits package for your equipment.  Get emergency Fast Lane Service, loaner replacements if it ever breaks, special discounts, free oil changes & inspections and more!

How can VIP save me money?

Easy.  VIP eliminates downtime and gives you great discounts on the items and services you use every day, like FREE snowplow oil.

How does VIP eliminate downtime?

With pre-season inspections & oil changes we make sure your equipment is ready before each season starts.  And, if it ever breaks and we can't fix it right away you'll get a loaner to get back to work.

What's the big deal with downtime?

DOWNTIME KILLS BUSINESSES!  When you rely on your equipment to make a living or get you out of a jam you can't afford for it to be in the repair shop.  VIP KILLS DOWNTIME!

What are the benefits of being a VIP member?

REAL benefits that you will use every year:

  • FAST LANE Service
  • Loaner Program
  • FREE annual oil changes
  • FREE annual pre-season inspection
  • Discount on Parts
  • Discount on Labor
  • Access to VIP ONLY specials & events
  • FREE Snowplow Oil

How can I become a VIP member?

Easy. Ask about it with your new equipment purchase.

How much does VIP cost?

It actually saves you money, it doesn't cost you money.  But, there is an upfront fee depending on the equipment you purchase.   Prices typically range from a 2 year VIP Plan for a small tailgate spreader costs $99 to about $599 for a 5 year VIP Plan for a commercial mower or snowplow.  Ask you sales represetative for details.

How much can I save by being a VIP Member?

Easily thousands of dollars.  Discounts on parts and service are just the beginning.  VIP will dramatically reduce your equipment downtime and the potential savings or increase in business can be immeasurable.

Can I enroll more than one piece of equipment?

Yes. Multiple pieces of equipment purchased from LH Jones are eligible for the VIP program.

If one piece of equipment I own is covered under VIP, is all of my equipment covered?

No. VIP is specific to the piece of equipment that you purchased from LH Jones.

What is FAST LANE Service?

FAST LANE Service lets you jump to the “front of the line” when your equipment needs service. When your VIP covered equipment needs service you’ll get fast tracked in our service department to get you in and out quickly saving you time and money by decreasing your downtime.

If I buy a used unit that was enrolled in the VIP program by someone else do I get VIP too?

No. Only the original purchaser of the plow or spreader is eligible for VIP.

If I transfer my VIP enrolled plow or spreader to another vehicle is it still covered?

Yes. The unit is covered as long as you own it. However, VIP is not transferable to another person.

Can municipal agencies enroll in VIP?

Yes!  LH Jones will contract out VIP services to municipalities on a case-by-case basis.

What if I buy a piece of equipment that you sell from another dealer?

Equipment purchased elsewhere is not covered by VIP.

What are some other benefits of being a VIP member?

  • Since you’ll have access to Fast Lane service and our exclusive Loaner Program you’ll have less downtime. That directly affects your bottom line.
  • More uptime means fewer headaches, more satisfied customers, renewed contracts and more money over a longer period of time than your competitors.
  • You’ll get free pre-season inspections every year so you know your equipment will be ready for that critical first snow fall. While your competition is fumbling to get their plow hooked up and ready you’ll be plowing and making money.
  • You’ll worry less about your equipment and that peace of mind is priceless.

Buying a piece of equipment is a big investment. We want our customers to know that even after you’ve purchased your equipment, we’re right behind you every step of the way.

LH Jones has sold snow & ice control equipment for over 60 years and our expert staff has over 100 years combined experience. From the time you make your first purchase until you’re ready to trade it in, VIP says, “We’ll be there for you.”

We designed VIP with our customers in mind, making sure that it wasn’t some superficial rewards program where you had to collect points or get some card punched to use it. When you’re a VIP you get REAL benefits: FREE services & inspections, discounts, loaner equipment, and access to VIP ONLY services. We want to give our best customers the best service--VIP service.

So whether you’re buying your first piece of equipment or you’ve been in it as long as we have, VIP is for you. Real benefits from a team of experts ready to help you every step of the way.

Snow Removal - Fast Lane



* Plow oil change and inspection must take place prior to Nov 1 each year. Mower oil change and inspection must take place prior to April 1 each year.  It is the customer's responsibility to arrange pre-season inspections. Appointments are required. LH Jones reserves the right to change, alter, update, rescind, add and/or remove services from the VIP program or terminate the program in its entirety at any time at LH Jones' sole discretion.  No refunds or credits will be given for unused services.  LH Jones reserves the right to limit quantities, suspend or revoke VIP services or the program in its entirety.

See store for details.